Terms of Service

These Terms of Service explain the basic rules for using the VE-NOVA website and placing orders.

Acceptance of Terms

By accessing or using our website, you agree to follow these Terms of Service. If you do not agree, please do not use the site.

Products & Pricing

  • Product availability can change at any time.
  • Prices are subject to change without notice.
  • We try to keep listings accurate, but occasional mistakes can happen (for example, pricing, photos, descriptions, or inventory counts).

Orders & Payment

  • Submitting an order is an offer to purchase items in your cart.
  • Payment is processed at checkout. We may cancel or refund an order if there is a pricing or inventory issue.
  • If we need to change or cancel an order, we will make reasonable efforts to contact you using the information provided at checkout.

Shipping & Returns

Shipping timelines, shipping costs, and return eligibility depend on the type of products in your order. Please review our Shipping & Returns page for the latest details.

View Shipping & Returns

Limitation of Liability

To the extent allowed by law, VE-NOVA is not responsible for indirect, incidental, or consequential losses related to your use of the website or your purchase. Our total responsibility for any claim related to an order is limited to the amount you paid for that order.

Governing Law

These Terms of Service are governed by the laws of the State of Maine.

Contact

Questions about these terms? Contact us at support@ve-nova.com.